Get in touch

We aim to respond to all email inquiries as promptly as possible. We appreciate your patience and understanding as we work to address your concerns.

Our customer care team is available Monday to Friday, from 10am to 5pm BST.

For urgent requests, please note that it may take up to 1-3 business days for us to get back to you.

Thank you for choosing JLY, and we look forward to serving you.

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